At Caldera, we recognize and respect the importance of maintaining the privacy of visitors to our site. This Privacy Policy is part of our Terms of Use which govern your experience on this website located at www.calderaarts.org (the "Website"). This Privacy Policy does not apply to information you share with our third-party partners when leaving this Website.

BY USING OR ACCESSING THE WEBSITE, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH OUR POLICIES OR PRACTICES, YOU SHOULD NOT USE OR ACCESS THE WEBSITE OR PROVIDE US WITH ANY PERSONAL INFORMATION.

‍

What information do we gather?

This Privacy Policy applies to the personal information that we obtain in various contexts. We use the term “personal information” – also called “personal data” or “personally identifiable information” in the laws of some jurisdictions – to refer to information that reasonably identifies, relates to, describes, or can be associated with you. Data that has been deidentified or that otherwise cannot reasonably be related back to a specific person is not considered personal information. 

Depending on how you choose to interact with us and give us your information, we may collect some or all of the following types of personal information:

• Your name, pronouns address, telephone number, email address, and other contact information;
• Network & Device information including IP address, network carrier and country code, browsing information, such as how you interact with the Website, and device ID; and
• Other information you provide to us.

‍

How do we collect information from you?

We or third parties that we work with collect personal information that you provide to us directly. This may include, but is not limited to:

• Information you provide when you contact us via email or through other Internet-enabled communications;
• Information you subscribe to one of our services;
• Details relating to transactions that you carry out through our Website, including any donations that you make;
• Any other information that you provide us on or through the Website.

Additionally, when you visit our Website, we or third parties we work with may automatically collect certain information using technologies such as cookies and other tracking technologies described below.

• Cookies and Similar Technology

"Cookies" are pieces of information that may be placed on your computer by a website for the purpose of collecting data to facilitate and enhance your communication and interaction with that website. Such data may include, for example, the address of the websites you visited before and after you visited our Website, the type of browser you are using, your Internet Protocol (IP) address, what pages in the Website you visited and what links you clicked on, the region where your device is located, geographic information based on your IP data, and information about your donation activity. We may store some information on your device or device hard drive as a cookie or similar type of file (such as clear gifs, web beacons, tags, and similar technologies that work on mobile devices) to collect data related to usage of the Website. We may also use cookies to make your visit more convenient or to enable us to enhance the Website.

• Analytics

We may work with third-party vendors who use the technologies described in this section to conduct website analytics to help us track and understand how visitors use our Website. One such provider is Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help analyze how users use the Website. The information generated by these cookies about your use (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on activity for its staff, and providing other services relating to web page activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. You may refuse the use of cookies by selecting the appropriate settings in your browser. By using the Website and accepting cookies, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Please refer to the currently available opt-outs for Google Analytics by visiting https://tools.google.com/dlpage/gaoptout/. You may obtain additional information about Google Analytics by visiting the section titled "How Google uses information from sites or apps that use our services,” located at www.google.com/policies/privacy/partners/.

• Social Media Platforms and Networks

If you interact with us on social media or use features, such as plugins, widgets, or other tools made available by social media platforms or networks in connection with our Website, we may collect information that you share with us on social media or that such platforms share with us. Please review the privacy policies and settings of the social media platforms and networks that you use for more information about their privacy practices.

• From Other Sources

We may obtain information about you from other sources, such as data analytics providers, marketing or advertising vendors, fraud prevention vendors, vendors that provide other services on our behalf, or publicly available sources. 

‍

How we use/share collected information

We and our third-party partners collect and use personal information for the following purposes:

• To communicate with you, which may include: contacting you about and providing you with our services; responding to your direct inquiries, requests, issues or feedback, and providing customer service; and adding you to our mailing lists and sending you emails from time to time;
• To provide our services, which may include: operating the Website; and processing your charitable donations;
• For analytics and personalization, which may include: learning more about how customers navigate our Website and better understanding our customers’ needs; and conducting research and analytics to improve our Website and services; 
• For security and fraud prevention, which may include: helping maintain the safety, security, and integrity of our Website, databases and other technology assets, and business; and investigating suspected fraud, harassment, or other violations of any law, rule, or regulation, or the policies for our Website;
• To comply with legal obligations, which may include: establishing or exercising our legal rights and defending against a legal claim; responding to law enforcement requests and as required by applicable law, court order, legal process, or governmental regulation; and acting in connection with a bankruptcy proceeding or the sale, merger, or change of control of the Company or the division responsible for the services with which your information is associated; and
• For any additional purposes that you specifically consent to. 

We reserve the right to supplement your personal information with information we gather from other sources which may include online and offline sources. We may collect information that is not personal information (“non-personal information”), including anonymous or aggregate data, or information lawfully made available from federal, state, or local government records. Because non-personal information does not personally identify you, we may collect, use, and disclose such information for any purpose permitted by law. In some instances, we may combine non-personal Information with personal information. If we combine any non-personal information with personal information, the combined information will be treated by us as personal information to the extent that it is capable of personally identifying you.

We may share your personal information with third-party service providers who may use your information to provide us with services including, but not limited to: website hosting, data analysis, infrastructure provision, information technology services, customer service, email delivery services, payment processing, auditing, and anti-fraud monitoring. These service providers may have access to personal information that is necessary to perform their functions, but they are only permitted to do so in connection with performing services for us. They are not authorized by us to use the information for their own benefit.

In other situations, we may be required to disclose personal information in response to lawful requests from public authorities, including to comply with national security or law enforcement requirements. We reserve the right to disclose information we collect from you, or that you provide to us, as required by law, in response to legal process and law enforcement requests, when we believe, in good faith, that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, respond to a government request, and to protect the rights or property of Caldera. We may also transfer your personal information in connection with the transfer or assignment, reorganization or change of control at Caldera, or as part of a bankruptcy proceeding.

Please note that if you specifically consent to additional uses of your personal information, we may use your personal information in a manner consistent with that consent.

‍

Third-Party Sites

We may create links to other websites that we think may be of interest to you, such as providers of various products and services. We do not endorse any other websites, providers, or services by providing such links, and this Privacy Policy applies only to your use of our Website. We are not responsible for the privacy policies of any websites and services we link to on our Website, and you should read the privacy policies of each site you visit to determine what data that site may collect about you.

The Website may also integrate with social media services. We do not control such services and are not liable for the manner in which they operate. While we may provide you with the ability to use such services in connection with our Website, we are doing so merely as an accommodation and, like you, are relying upon those third-party services to operate properly and fairly. You should be aware that any personal information which you voluntarily include and transmit online in a publicly accessible blog, forum, social network, or otherwise may be viewed and used by others. By using such features, you assume the risk that the personal information provided by you may be viewed and used by third parties.

Additionally, we use third-party vendors to facilitate or handle payment processing when you make a donation. Such vendors include: 

• Classy, Inc. – online fundraising platform 
• Greater Giving Inc. – online fundraising platform
• Shopify Inc. – online storefront

For more information about the privacy practices of these vendors, please visit: https://www.classy.org/terms/privacy/; and https://www.shopify.com/legal/privacy. 

‍

Where we store your information

Our Website is operated in the United States. If you are located outside the United States, please be aware that any information you provide to us may be transferred to, and stored in, the United States. By using this Website or otherwise providing us with information, you hereby consent to this transfer.

‍

How we protect your information

Personal information is maintained on our servers or those of our vendors, and is accessible by authorized employees, independent contractors, representatives, and agents as necessary for the purposes described in this Privacy Policy. We use reasonable and appropriate physical, technical, and organizational safeguards designed to promote the security of our systems and protect the confidentiality, integrity, availability, and resilience of personal information. However, no method of safeguarding information is completely secure, and we cannot guarantee that our safeguards will be effective or sufficient. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us via the methods in the section titled “How to contact us” below.

‍

Children’s privacy

Our Website is intended for users ages 18 and over, and we do not knowingly collect personal information from children under the age of 18. When we become aware that personal information (or other information that is protected under applicable law) from a child under 18 has been collected, we will use all reasonable efforts to delete such information from our databases. If you believe we might have any personal information from or about a child under 18, please contact us by using the information the section below titled Contacting Us.

‍

Your choices

• Opting Out of Messages or Services

We may send you marketing messages via email. If you receive a marketing message from us, you may unsubscribe from future messages in accordance with our standard unsubscribe process (such as by using the unsubscribe link included in an email), or by sending an unsubscribe request to us at caldera@caldera.org. We will process your request within a reasonable time after receipt. Please note that if you opt out in this manner, certain aspects of our services may no longer be available to you.

• Cookies and Tracking Technologies

If you would like to stop or restrict the placement of cookies or flush any cookies that may already be on your computer or device, please refer to and adjust your web browser preferences. Further information on cookies is available at www.allaboutcookies.org. By deleting our cookies or disabling future cookies, you may not be able to access certain areas or features of our Website or some of its functionality may be affected. Note that cookie-based opt-outs must be performed on each device and browser that you wish to have opted out. For example, if you have opted out on your device browser, that opt-out will not be effective on your mobile device. Be advised that cookie-based opt-outs are not effective on some mobile services.

‍

How to contact us 

If you have any questions about our privacy or security practices, please write to us at:

caldera@caldera.org

OR

Caldera

Attn: Advancement 

224 NW 13th Ave, Suite 304

Portland, OR 97209  

‍

Changes to this privacy policy

We may change this Policy from time to time in the future. Any such changes will be posted here. We advise you to check back frequently to see any updates or changes. By using the Website, after such changes take effect, you agree to such changes.

EFFECTIVE: March 17th, 2025